The Meta LabThe Meta Lab

Privacy Policy

Last Updated: March 26, 2026

The MetaLab ("The MetaLab," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and retain information when you access or use themetalab.gg and related applications, tools, and services (collectively, the "Service").

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1) Scope of This Privacy Policy

This Privacy Policy applies to information we collect through the Service, including when you:

  • Create an account
  • Log in to the Service
  • Use our tools and applications
  • Upload files, screenshots, or other content
  • Submit deck lists, tournament data, or other user content
  • Contact us or interact with us about the Service

2) Information We Collect

2.1) Information You Provide Directly

We may collect information you provide directly to us, including:

  • Email address
  • Username
  • Account credentials and profile information
  • Deck lists
  • Tournament standings and tournament-related data
  • Uploaded files
  • Screenshots and images
  • Written inputs and tool submissions
  • Saved or generated content associated with your account
  • Messages or requests you send to us

2.2) Information Collected Automatically

When you use the Service, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Session and login data
  • Usage data relating to pages, tools, and features accessed
  • Referring URLs and navigation patterns
  • Date, time, and duration of use
  • Error logs and diagnostic data
  • Performance and reliability metrics

2.3) Tool Interaction and Analytical Data

We may collect and generate information about how you use the Service and interact with our tools, including:

  • Which tools you use
  • Inputs submitted to tools
  • Outputs generated by tools
  • User choices and decisions made within tools
  • Analytical results produced through your use of the tools
  • Workflow behavior, feature usage, and interaction patterns
  • Feedback signals that help us evaluate and improve tool performance

This data may include analytical or behavioral data related to gameplay decisions, simulation choices, prediction tools, or other interactive features offered by the Service.

3) How We Use Information

We may use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage user accounts
  • Authenticate users and maintain sessions
  • Process uploads, submissions, and tool requests
  • Generate outputs and results requested by users
  • Improve functionality, reliability, accuracy, and performance
  • Develop new features, tools, analytics, and workflows
  • Monitor usage trends and understand how the Service is used
  • Troubleshoot issues, investigate errors, and maintain security
  • Communicate with users about the Service
  • Enforce our Terms of Use and protect the Service
  • Comply with legal obligations
  • Train, refine, validate, test, or improve algorithms, statistical systems, automated systems, or artificial intelligence systems used within the Service

We may also use aggregated or de-identified information for research, analytics, product development, reporting, and improvement of the Service.

4) How Uploaded Files and Submitted Content Are Handled

Files and content you upload or submit to the Service may be temporarily stored and processed in order to:

  • Analyze or extract information from the file or content
  • Generate requested tool outputs
  • Support application functionality
  • Improve the performance, accuracy, and usability of our tools

We do not intend to retain uploaded files longer than reasonably necessary for processing and tool operation, except to the extent that a resulting output is saved to your account, incorporated into your user-created content, or retained in de-identified or aggregated analytical form as described in this Privacy Policy.

5) Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep you signed in
  • Maintain session state
  • Support core site and tool functionality
  • Measure usage and analytics
  • Improve performance and reliability
  • Help secure the Service

Some cookies may be essential to the operation of the Service, while others support analytics or product improvement.

Your browser may allow you to control cookies through its settings, but disabling certain cookies may affect how the Service functions.

6) Analytics, Logging, and Service Providers

We use third-party providers and infrastructure partners to operate and support the Service. Depending on the feature or workflow involved, these providers may process information on our behalf.

These may include, for example:

  • Vercel, for hosting, deployment, analytics, and related infrastructure
  • Neon, for hosted database services
  • AWS, for certain infrastructure services such as DNS, CDN, storage-related, or technical support functions
  • OpenAI and potentially other model or API providers, for processing tool inputs, outputs, or related requests

We may also use internal or custom analytics, telemetry, and logging systems to understand usage, improve functionality, and support the Service.

We do not sell personal information.

7) Use of Data for Tool Improvement and AI Systems

We may use submitted content, interaction data, usage patterns, decisions, and analytical results to improve the Service and the systems behind it.

This may include using such data to:

  • Improve tool quality and accuracy
  • Develop new features and workflows
  • Evaluate model and system performance
  • Train, refine, validate, or test automated systems, algorithms, statistical systems, or artificial intelligence systems used within the Service

Where appropriate, we may use aggregated or de-identified data for these purposes.

We do not knowingly use user data to train unrelated third-party systems without permission.

8) When We Share Information

We may share information:

  • With service providers and infrastructure partners that help us operate the Service
  • When necessary to process your requests or provide requested functionality
  • To comply with applicable law, regulation, legal process, or enforceable governmental request
  • To enforce our Terms of Use or protect the rights, safety, and security of the Service, our users, or others
  • In connection with a merger, acquisition, sale of assets, financing, or similar business transaction
  • With your direction or consent

We may also disclose aggregated or de-identified information that does not identify individual users.

9) Data Retention

9.1) Account and User Content Retention

We generally retain account information and user-created content for as long as your account remains active, unless a longer retention period is required or permitted for operational, security, legal, or legitimate business purposes.

9.2) Uploaded File Retention

Uploaded files are generally retained only temporarily while needed for processing, analysis, extraction, or generation of requested outputs, unless the resulting output is saved to your account or retained in a form permitted by this Privacy Policy.

9.3) Analytical and Behavioral Data Retention

We may retain analytical, behavioral, diagnostic, performance, and usage data for longer periods, including after an account is deleted, where such data has been aggregated, de-identified, disassociated from your account, or otherwise retained for legitimate business purposes such as:

  • Improving tools and models
  • Evaluating system performance
  • Research and analytics
  • Security and abuse prevention
  • Maintaining the quality and development of the Service

10) Account Deletion and Your Choices

If you delete your account through the My Profile page or otherwise request deletion, we will disable account access and remove or de-identify personal account information and associated user-created content within a reasonable period, subject to legal, technical, operational, and security considerations. Certain system, analytical, or diagnostic data that has been de-identified or disassociated from your account may be retained for purposes such as improving tools, maintaining system performance, research, analytics, and security.

However, deletion of your account does not necessarily require deletion of all historical system data. We may retain de-identified, aggregated, or disassociated analytical, behavioral, diagnostic, and usage data that no longer reasonably identifies you, including data used to improve, evaluate, secure, or support the Service.

You may also contact us regarding your information using the contact details below.

11) International Users

The Service is operated from the United States, but may be accessed by users in other countries.

By using the Service, you understand that your information may be transferred to, stored in, and processed in the United States and other countries where our service providers or infrastructure operate. Data protection laws in those locations may differ from the laws of your jurisdiction.

12) Children's Privacy

The Service is not intended for children under the age of 13, and we do not knowingly permit users under 13 to create accounts or use the Service. If we become aware that we have collected personal information from a child under 13 without appropriate authorization where required, we will take reasonable steps to delete that information.

13) Security

We use reasonable administrative, technical, and organizational measures designed to help protect information processed through the Service. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

14) Third-Party Links and Content

The Service may contain links to third-party websites, services, or content. We are not responsible for the privacy practices of third parties, and this Privacy Policy does not apply to information collected by them.

15) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the "Last Updated" date above. Your continued use of the Service after any update indicates your acceptance of the revised Privacy Policy.

16) Contact

If you have questions about this Privacy Policy or our privacy practices, you can contact us at:

The MetaLab

team@themetalab.gg

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